settling in
settling in
So you’re checked in. What next?!
We want you to feel at home right away. Scroll through the information below to learn more about the house and your stay in general.
Network: TALKTALKDAA212
Password: 79DGXMGM
If you encounter any issues with the internet, we would kindly ask that you contact the team in the office so they can investigate further.
get connected
The central heating is controlled via the white thermostat EPH controls normally located on the kitchen worktop. Press ‘MAN’ and ‘OK’ to operate heating. Alternatively press ‘BOOST.’
If you find the heating hasn’t fired up, you can find the main boiler in the cupboard within the bedroom closest to lounge. Ensure this is switched on and not showing any errors. Press the button with the radiator symbol to confirm the temperature - if this is sitting too low (around 40 or 50℃) you will need to press the plus button to increase this.
If none of the above is working, simply contact the team in the office and one of our Maintenance team can promptly attend.
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Too toasty?! On the rare occasion that the city does see a spectacular summer’s day, we do also have a small number of fans available. Contact the office to request one but, please note, this is subject to availability.
get toasty
All properties have a hairdryer to hand and we provide one set of towels per guest to save you some room in your suitcase!
As we’re self-serviced accommodation and not a hotel, daily housekeeping is not provided. However, if you are staying with us for more than seven days, someone will attend to turnover the house and restock your linen. This is will be pre-arranged with the team in the office.
A small number of toilet rolls and miniature toiletries are left to get you started on your first night. Should you need further supplies during your stay, you will find a Tesco Express on Dublin Road or M&S on Donegall Place.
freshen up
In the lounge, you will find the TV remote. This is normally placed under the TV. As we have a smart TV here, you can avail of a number of streaming apps such as Netflix and BBC iPlayer. Use your own account details to sign into these and we would just gently remind you to sign out before departing!
*If you forget, don’t worry - just contact the team in the office and we’ll have a member of staff head down and log you out.
Depending on the make-up of your group, you may also need to use the sofa bed in the evenings. We’ve pulled together a quick video tutorial to show you exactly how this operates so you can get settled down with no stress!
lounge lizards
You will find the washing machine in the kitchen, iron and ironing board in the hallway cupboard. A small number of laundry capsules can be found below the kitchen sink. This is a washer only and not a tumble dryer so you will need to use the air dryer to hang your wet laundry. This is also found in the hallway cupboard.
wash, dry, iron, repeat
Both bedrooms have spacious wardrobes where you can store away your luggage and you’ll find hanging space for those items you want to keep neat and tidy.
neat and tidy
The spacious, private kitchen is always a hit with our guests. Here you’ll have everything you need to whip up a tasty, home-cooked meal or a warm breakfast on a cold winter’s day.
As we’re self-serviced accommodation, we provide utensils, cookware and crockery, but the cupboards and the fridge are left bare for you to stock with what you need. Pull up a stool, take a seat at the breakfast bar and relax over your morning coffee before setting off for a full day of sights or shopping.
Ensure the cooker is switched on at the wall - the red fuse light will illuminate. Adjust knobs for temperature, time and function to use the oven accordingly. On the hob, press the ‘on’ button and the - / + buttons to regulate the heat on your desired ring.
Before you leave the house on the morning of your departure, we simply ask that you pop your crockery in the dishwasher and clean any pots and pans you might have used.
cook up a storm
Although it can sometimes feel like it, we aren’t a hotel so some of our processes will be different. As daily Housekeeping isn’t a feature of self-serviced accommodation, it may be the case that you start to accumulate more rubbish than fits in your personal, indoor bins.
If that’s the case, we would kindly ask that you remove this to the building communal bins to prevent any spillages or odours in-house. You’ll find these in the car park. There will be a gold key provided on your set of keys which will open the door to the car park. Follow the signage within the elevator for car park floor level.
Replacement bin-bags will be under the sink in the kitchen and we thank you for your kind co-operation.