settling in
settling in
So you’re checked in. What next?!
We want you to feel at home right away. Scroll through the information below to learn more about the house and your stay in general.
Network: BT-2QF622
Password: n9gFxqVqexfcxQ
If you encounter any issues with the internet, we would kindly ask that you contact the team in the office so they can investigate further.
get connected
The central heating is controlled via a HIVE Smart thermostat located on the mantlepiece in the lounge. Have a look through the following instruction manual for guidance if you’re unsure how to work this! Please do ensure you’re only using this for short periods throughout the day and never leave this on overnight.
As the boiler is inaccessible to guests, if you find the heating hasn’t fired up, simply contact the team in the office and one of our Maintenance team can promptly attend.
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Too toasty?! On the rare occasion that the city does see a spectacular summer’s day, we do also have a small number of fans available. Contact the office to request one but, please note, this is subject to availability.
get toasty
All properties have a hairdryer to hand and we provide one set of towels per guest to save you some room in your suitcase!
As we’re self-serviced accommodation and not a hotel, daily housekeeping is not provided. However, if you are staying with us for more than seven days, someone will attend to turnover the house and restock your linen. This is will be pre-arranged with the team in the office.
A small number of toilet rolls and miniature toiletries are left to get you started on your first night. The Co-Op found on the Beersbridge Road (5 min walk) is the closest shop to stock up on supplies.
freshen up
The Smart TV in the lounge is equipped with a number of streaming apps such as Netflix, Disney and BBC iPlayer. The TV remote will be found in the lounge for use. Use your own account details to sign into these and we would just gently remind you to sign out before departing!
*If you forget, don’t worry - just contact the team in the office and we’ll have a member of staff head down and log you out.
lounge lizards
You will find the washing machine, iron and ironing board in the kitchen. A small number of laundry capsules can be found below the kitchen sink. This is a washer only and not a tumble dryer so you will need to use the air dryer to hang your wet laundry.
wash, dry, iron, repeat
Both bedrooms have useful hanging space where you can store away your luggage that you want to keep neat and tidy.
neat and tidy
The spacious, private kitchen is always a hit with our guests. Here you’ll have everything you need to whip up a tasty, home-cooked meal or a warm breakfast on a cold winter’s day.
As we’re self-serviced accommodation, we provide utensils, cookware and crockery, but the cupboards and the fridge are left bare for you to stock with what you need. Pull up a stool, take a seat at the breakfast bar and relax over your morning coffee before setting off for a full day of sights or shopping.
Ensure the cooker is switched on at the wall - the red fuse light will illuminate. Adjust knobs for temperature and function to use the oven accordingly. On the hob, remember to press and hold the button for desired ring and use the + and - buttons to adjust temperature.
Before you leave the house on the morning of your departure, we simply ask that you pop your crockery in the dishwasher and clean any pots and pans you might have used.
cook up a storm
Although it can sometimes feel like it, we aren’t a hotel so some of our processes will be different. As daily Housekeeping isn’t a feature of self-serviced accommodation, it may be the case that you start to accumulate more rubbish than fits in your personal, indoor bins.
If that’s the case, we would kindly ask that you remove this to the larger outdoor bin to prevent any spillages or odours in-house. You’ll find this in communal alleyway, accessed through the door in the back yard.
Replacement bin-bags will be under the sink in the kitchen and we thank you for your kind co-operation.