can i select a specific room when booking?

Our reservation system is very clever and moves bookings around to maximise occupancy. We can’t allocate specific rooms but you are always guaranteed your reserved room type and all rooms within that category are finished to the same standard and décor.

what time can i check in to the room?

Check-in is from 3 p.m.

Click here for additional arrival and departure information.

will someone meet me upon arrival?

No. All of our arrivals are self-check-in, meaning you’ll use the details we send you to check in independently. This is why we require your IDs to be sent across in advance and why we stress that you must never simply arrive at the property without completing all the necessary online steps as laid out in our reservation confirmation email.

is there a fridge in each room?

Yes! We have added small, retro-style fridges in every room to allow you space to store everything from your morning juices to your midnight snacks. We simply ask that you respect both our Housekeeping team and our future guests and clear this out prior to departure. Please also ensure any spillages are cleaned up immediately to stop any unpleasant odours forming and to prevent additional cleaning charges.

where’s the kitchen?

Harpers does not have kitchen facilities, but we are in the process of setting up a small, shared space downstairs which will assist in this regard. This will be ready for Spring 2024 so please bear with us as we work to improve the guesthouse. We appreciate your understanding and patience in the meantime.

WHEN WILL HOUSEKEEPING COME TO CLEAN?

Although it may feel similar, Harpers is not a hotel and daily housekeeping is not provided. If you’re staying with us for a longer period of time, however, someone will attend every seven days to carry out a basic clean and turnover of your room.

We do leave a couple of towels per guest to get you started, but we understand sometimes you need a little more. Extras are provided free of charge and can be requested by leaving the door hanger provided on the outside of your handle so it reads, ‘Please Service My Room!’

This will alert our team to your request and someone will drop these in ASAP.

HOW DO I CHECK OUT?

Checking out couldn’t be easier. The internal doors can slam if left to close by themselves so we would ask you to be mindful of your fellow guests when checking out, assisting with a more gentle closure! Upon exiting the main door, simply pull the handle firmly closed behind you.

Remember, check out is at 10 a.m. sharp unless otherwise arranged and confirmed by our team.

can i store my luggage?

Unless you have pre-booked a late check out, we have no secure location in which to store luggage on-site, but there is a fantastic and inexpensive service operated by the Irish Tour Tickets office on Great Victoria Street.

can you arrange airport transfers?

No, the team at Central Belfast Apartments deal with your reservation only although are always available for advice. Sometimes, Booking.com offer free airport transfers as part of their reservation package - these must be arranged via their independent platform.

Please check our section on Getting Here for all the information and relevant links.

who do i call in an emergency?

Our offices are open seven days a week during the hours of 9 a.m. - 5 p.m. Phonelines and emails are monitored during these hours only and at the moment, the team is too small to be able to offer an out of hours number.

We will always do everything we can to ensure problems are solved in a timely manner, but if encounter an emergency outside of our availability, please find some relevant contacts below:

999 - urgent emergency services
101 - non-urgent police matters
111 - non-urgent NHS helpline

Click here for all information relating to medical care and emergency contacts for visitors to Northern Ireland. The nearest A&E department is the Royal Victoria Hospital.