settling in
settling in
So you’re checked in. What next?!
We want you to feel at home right away. Scroll through the information below to learn more about the house and your stay in general.
Network: Apartment
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If you encounter any issues with the internet, we would kindly ask that you contact the team in the office so they can investigate further.
get connected
The central heating is controlled via a thermostat located to the left of the back patio doors. To turn on the heating, ensure the dial is turned around to between 25-30°. Please bear in mind it may take a little time for the house to warm up.
If you find the heating hasn’t fired up, you can find the main boiler in the utility room, just before the small downstairs toilet. Ensure this is switched on and not showing any errors. If none of the above is working, simply contact the team in the office and one of our Maintenance team can promptly attend.
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Too toasty?! On the rare occasion that the city does see a spectacular summer’s day, we do also have a small number of fans available. Contact the office to request one but, please note, this is subject to availability.
get toasty
All properties have a hairdryer to hand and we provide one set of towels per guest to save you some room in your suitcase!
As we’re self-serviced accommodation and not a hotel, daily housekeeping is not provided. However, if you are staying with us for more than seven days, someone will attend to turnover the house and restock your linen. This is will be pre-arranged with the team in the office.
A small number of toilet rolls and miniature toiletries are left to get you started on your first night. The Co-Op or the Boots Chemist located on Beersbridge Rd would be the most convenient location to stock up on supplies and fresh groceries.
freshen up
The Smart TV is equipped with Freeview and a number of streaming apps such as Netflix, Disney and BBC iPlayer. The smaller remote is what you need to access this service. Use your own account details to sign into these and we would just gently remind you to sign out before departing!
*If you forget, don’t worry - just contact the team in the office and we’ll have a member of staff head down and log you out.
lounge lizards
You will find the washing machine, iron and ironing board in the downstair5s storage space. A small number of laundry capsules can be found below the kitchen sink. This is a washer only and not a tumble dryer so you will need to use the air dryer to hang your wet laundry.
wash, dry, iron, repeat
Both bedrooms have hanging rails and drawer space where you can store away your belongings and keep things neat and tidy throughout your stay. Just remember to check all drawers before you leave!
neat and tidy
The spacious, private kitchen is always a hit with our guests. Here you’ll have everything you need to whip up a tasty, home-cooked meal or a warm breakfast on a cold winter’s day.
As we’re self-serviced accommodation, we provide utensils, cookware and crockery, but the cupboards and the fridge are left bare for you to stock with what you need. Pull up a stool, take a seat at the breakfast bar and relax over your morning coffee before setting off for a full day of sights or shopping.
Ensure the cooker is switched on at the wall - the red fuse light will illuminate. Adjust knobs for temperature and function to use the oven accordingly. On the hob, remember to press and hold ignition switch as well as turning the desired ring dial.
Before you leave the house on the morning of your departure, we simply ask that you pop your crockery in the dishwasher and clean any pots and pans you might have used.
cook up a storm
Although it can sometimes feel like it, we aren’t a hotel so some of our processes will be different. As daily Housekeeping isn’t a feature of self-serviced accommodation, it may be the case that you start to accumulate more rubbish than fits in your personal, indoor bins.
If that’s the case, we would kindly ask that you remove this to the larger outdoor bin to prevent any spillages or odours in-house. You’ll find this in the rear yard, accessed through the patio doors in the dining room.
Replacement bin-bags will be under the sink in the kitchen and we thank you for your kind co-operation.