settling in
settling in
So you’re checked in. What next?!
We want you to feel at home right away. Scroll through the information below to learn more about the house and your stay in general.
get connected
Apartment 17
Network: TNCAP7ACD62
Password: nbbHYqFnCrXYYFan
Apartment 18
Network: TNCAP7ACC78
Password: EHYHx6cdcEmbxxr9
If you encounter any issues with the wi-fi during your stay, please do not attempt to re-set the router and simply contact the office for assistance.
The central heating is controlled via the boiler located in the cupboard in the master bedroom. To set the heating to operate at specific times, on the ‘on/clock/off’ switch, set this to ‘clock’ and then adjust the time clock accordingly. To put the heating on constant (which we do not recommend), set the switch to ‘on.’ Due to the size of the property, please do allow some time for it to heat up.
If you find the heating hasn’t fired up ensure the boiler is switched on and not showing any errors. If you believe there is a problem, simply contact the team in the office and one of our Maintenance team can promptly attend.
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Too toasty?! On the rare occasion that the city does see a spectacular summer’s day, we do also have a small number of fans available. Contact the office to request one but, please note, this is subject to availability.
get toasty
All properties have a hairdryer to hand and we provide one set of towels per guest to save you some room in your suitcase!
As we’re self-serviced accommodation and not a hotel, daily housekeeping is not provided. However, if you are staying with us for more than seven days, someone will attend to turnover the house and restock your linen. This is will be pre-arranged with the team in the office.
A small number of toilet rolls and miniature toiletries are left to get you started on your first night. The Spar located not too far along Ravenhill Road would be your closest location to stock up on supplies.
freshen up
You’ll find the TV remote in the lounge. The TV has Freeview and a number of SMART features. Should you login to any of the streaming services we would just gently remind you to sign out before departing!
*If you forget, don’t worry - just contact the team in the office and we’ll have a member of staff head down and log you out.
Enjoy the superb views across the River Lagan!
lounge lizards
You will find the washing machine, dryer, iron and ironing board in the utility room. A small number of laundry capsules can be found below the kitchen sink.
wash, dry, iron, repeat
All bedrooms have either wardrobes or a chest of drawers where you can store away your luggage for those items you want to keep neat and tidy.
neat and tidy
The spacious, private kitchen is always a hit with our guests. Here you’ll have everything you need to whip up a tasty, home-cooked meal or a warm breakfast on a cold winter’s day.
As we’re self-serviced accommodation, we provide utensils, cookware and crockery, but the cupboards and the fridge are left bare for you to stock with what you need. Pull up a stool, take a seat at the breakfast bar and relax over your morning coffee before setting off for a full day of sights or shopping.
Ensure the cooker is switched on at the wall - the red fuse light will illuminate. Adjust knobs for temperature and function to use the oven and hob accordingly.
Before you leave the house on the morning of your departure, we simply ask that you pop your crockery in the dishwasher and clean any pots and pans you might have used.
cook up a storm
Although it can sometimes feel like it, we aren’t a hotel so some of our processes will be different. As daily Housekeeping isn’t a feature of self-serviced accommodation, it may be the case that you start to accumulate more rubbish than fits in your personal, indoor bins.
If that’s the case, we would kindly ask that you remove this to the larger outdoor bin to prevent any spillages or odours in-house. You’ll find this in the outside store, located to the right of the main entrance door. Use code C5670Z to open.
Replacement bin-bags will be under the sink in the kitchen and we thank you for your kind co-operation.